Paka AI is a company that offers AI-powered phone bots and conversational bots to transform phone systems and improve customer service for businesses. Their bots are trained on specific data to provide personalized and interactive experiences for customers. Paka AI’s voice AI phone bot can answer customer calls, provide information, and route calls to the appropriate department. The bots are powered by state-of-the-art language models and can understand and respond to natural language, even in complex situations. Paka AI also offers a call summary service that automatically generates a summary of the call.
Paka AI’s conversational bots can handle queries round the clock, allowing businesses to focus on running their operations. The bots can answer common questions immediately and route customers to the appropriate department or representative for more complex inquiries. Paka AI also provides a message center for customers to leave messages if they cannot be routed to the right department.
In addition to their phone bot services, Paka AI offers a platform that integrates with Slack to transform valuable content shared by teams into bite-sized daily knowledge capsules. These capsules are tailored to each user’s unique interests and skill levels, and Paka AI provides weekly summaries of the capsules shared during the week. Pricing plans are available for businesses of all sizes, offering features such as a custom AI bot, smart call routing, and 24/7 support.
