Respond is an AI-powered customer conversation management software that helps businesses capture leads, automate chats, and convert customers from various sources. It enables direct communication with customers through Click-to-Chat Ads and provides tools like chat widgets, lead magnets, chat links, and buttons to encourage customer conversations on websites. It offers a range of features to facilitate customer engagement and streamline sales and marketing operations. With Respond, businesses can capture leads from various sources, including their website, offline interactions, and social media.
The platform provides tools like chat widgets, lead magnets, chat links, and buttons to encourage customer conversations. By automating chats with AI, Respond ensures timely responses and keeps leads engaged. The AI prompts feature helps maintain a consistent brand voice in multiple languages, while AI assist generates contextual answers using information from knowledge sources. Respond also offers a mobile app for sales teams to close deals on the go and provides comprehensive reporting and analytics to track metrics and analyze performance. With customizable integrations and a focus on security, stability, and support, Respond.io is designed to enhance sales and marketing operations.
