UserEvaluation provides key insights, pain points, delightful features, opportunity areas, and questions for the next session, all generated from audio and video files. This allows to quickly and easily understand what’s working and what isn’t in customer conversations.
UserEvaluation is a comprehensive tool for enhancing customer research. The platform offers an AI insights feature that generates valuable insights, pain points, and other relevant information from audio and video files of customer conversations. The tool also provides an AI assistant for deeper insights and idea generation. A research report combines all the insights, and the platform offers generative data visualizations and presentation-ready reports to make it easier for users to share their findings with others.
